DEPOSIT
A $50 deposit is required to book and hold your appointment. The remainder is due during your scheduled appointment. It is non-refundable. If, you are a no show or late to your appointment, we have the right to keep the deposit for the time we have reserved for you. We hope you understand, everyone’s time is valuable.
LATE POLICY
Due to scheduling commitments to other clients and our staff’s personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late. We will do our best to accommodate your service, however due to time constraints and our obligation to other clients, it may be necessary to reduce the service. If the service must be reduced you may be charged for the original service booked. If, your appointment will have to be cancelled, the deposit will not be refunded.
PRICING
Please note that prices are subject to change overtime. We will always honor the pricing that was applicable at the time the client booked their appointment.
CANCELLATIONS
Appointments are especially reserved for you. We understand that sometimes schedule adjustments are necessary. We respectfully request at least a 48 hour notice for cancellations and appointment changes. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
In the event that you do not show up for a scheduled appointment or you cancel a same day appointment, any future appointments will require a 50% payment up front. In case you were a no show or cancel the same day again, the 50% payment will not be refunded.
CONFIRMATION TEXT / CALL
As a courtesy to our clients, we will call or/and text to remind you of your appointment two business days prior to your appointment date. If we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fees. We offer this reminder as a courtesy.
PAYMENT OPTIONS
We accept CASH, PAYPAL, ZELLE or APPLE PAY. Visa/Mastercards options will be coming soon!
REFUND POLICY
NO REFUNDS AVAILABLE, if you choose us as your artist you must follow the steps to completing the process properly for the best results. Appointments are gone through very thoroughly, time is not rushed and we follow the clients feedback during the sample session to make sure this is the best results for you. For this reason, refunds are unavailable.